Using Wordpress as Knowledge Base repository

Well, we all know what a great blogging engine Wordpress is. However, I think that Wordpress’s CMS abilities can be used for much more than just blogging. Recently, I discussed the possibility of using Wordpress for a Knowledge Base repository for where I work. There are many wonderful KB applications out there which could have been used, however given the simplicity of use that Wordpress gives; I thought that it should do the job.

Below is how it is specifically helpful as a knowledge base:

  • Easy to setup and get going.
  • Easy to integrate various plug-ins for tagging, navigation, and search.
  • Easy to publish using Word 2007. This is especially important because that is the main mode of publishing that will be used at our place.
  • Free. No licensing costs to run it.
  • Comments system: allows readers to contribute to the content by commenting. (we don’t want a Wiki where people can edit)
  • Fully Customizable: we can make any changes we want to it.

We are thinking of using our Wordpress server for:

  • Organizational Policies and Processes.
  • Various FAQs and Tutorials regarding these processes and policies.
  • Hosting technical information for quick access within the organization. For example:
    • Best Practices
    • Tutorials
    • Code Snippets

Let’s see how it goes.

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