Google finally does something about usability

While Google has been talking about how they have made things faster on Gmail, and how much quicker it is to load now, there is another little change that they have made to Gmail, which is much more useful.

It is the addition of a progress bar where there used to be a non-helpful, red, “Loading…” label. This label was useless. You didn’t know how much more time it would take to load, or if the connectivity was poor, it would simply stay forever. Now, however, it is much better since they are following one of the most common tips concerning usability. Take a look at the screen shot:

gmail fast

Use a progress indicator when performing a time consuming transaction. The reason why this is so important is that it takes the user’s attention away from the time it takes to load the page (unless it is taking too long).

And to top it all, Gmail does feel faster now.



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4 Responses to “Google finally does something about usability”

  1. I have been amazed of the new look and performance, really great work guys, I love it :)

  2. Great to see a post on usability here… I think user experience/usability is one of the critical areas which is missing from the regular computer science courses in India. In my dept at UNC there was huge emphasis on UI/UX. I think in India we forget that computers and software or any device for that matter is ultimately used by people. the concept of user-centric design is missing… which explains why most Indian websites are horrible to use…

    Anyway, that was just my $0.02 / Re0.02 on the issue

  3. BTW, you have to blog about this radical rethink on conventional laptop design
    http://blog.ted.com/2008/05/xo_laptop_redes.php

  4. @Sayan, lack of usability is not just a problem that is in India. I agree that schools here don’t teach that too much, but when you get into a corporate, they do.

    However, not enough people take care of this worldwide (including India).

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